Making an unboxing video before opening your package helps secure easy returns by providing clear proof of the item's initial condition, missing parts, or shipping damage.

Tips for a Good Video :

Show the label: Keep the shipping label and order number clearly visible on camera before cutting the tape.
Keep it continuous: Record the entire opening process in one single, uninterrupted take without stopping or pausing the video.
Inspect the item : Pull the product out and check it closely for any cracks, dents, or missing accessories while the camera is still rolling.

Returns and exchanges are available within 7 days from the delivery date. For more details, please visit our Returns, Exchange & Refund Policy page.

• Store cream cakes in a refrigerator. Fondant cakes should be stored in an air conditioned environment.
• Slice and serve the cake at room temperature and make sure it is not exposed to heat.
• Use a serrated knife to cut a fondant cake.
• Sculptural elements and figurines may contain wire supports or toothpicks or wooden skewers for support.
• Please check the placement of these items before serving to small children.
• The cake should be consumed within 24 hours.
• Enjoy your cake!